Frequently Asked Questions
Welcome to JirtuShop FAQ page. We’ve compiled a list of commonly asked questions to provide you with quick and helpful answers. If you don’t find the information you’re looking for, feel free to contact us for further assistance.
Ordering and Products:
1. How do I place an order?
. To place an order, simply browse our products, add items to your cart, and proceed to checkout.
2. Can I modify or cancel my order after it's placed?
. Unfortunately, we are unable to modify or cancel orders once they have been placed. Please review your order carefully before completing the purchase.
3. What payment methods do you accept?
. We accept major credit cards, PayPal, and other secure payment methods. You can find the complete list at checkout.
Shipping and Delivery:
1. What are your shipping options?
. We offer standard and expedited shipping options. Shipping costs and delivery times vary based on your location and chosen method.
2. How can I track my order?
. Track your order by entering the provided tracking number on our Order Tracking page.
3. Do you offer international shipping?
. Yes, we offer international shipping. Please note that international orders may be subject to customs fees and import duties.
Returns and Exchanges:
1. What is your return policy?
. Please refer to our Return Policy for detailed information on returns, exchanges, and refunds.
2. How do I initiate a return or exchange?
. Follow the instructions outlined in our Return Policy or contact our support team for assistance.
We hope this FAQ section provides the information you need. If you have any further questions, don’t hesitate to reach out to us. Thank you for choosing JirtuShop!